5 years leading Product Design at OPSWAT, with a distributed team in Vietnam, Romania, Hungary, San Francisco, and Tampa. 2 years managing the Brand & Marketing together with the Product Design.

The limitations of AI growth

Does the future of AI need separate compute for tokens, separate from LLM processing to allow for increases in complexity as user prompt complexity expands? The length of tokens is currently limited and as we rapidly understand how to use it, we start to push it to the limits and before long it will break.

Strategies to Manage Risk – 2021-4

Leadership • Managment • Growth

Small details can derail big plans. The impact of choice is important to continue to talk about so people understand they are responsible for outcomes when they make decisions. The aim was to continue to educate team members at all levels to give them insight into how actions affect customers, which can in turn affect the support team, the sales team, the product team, and the executives.

MetaDefender Kiosk Linux – 2021

New Product • Software • Hardware

With a clean sheet this product, different from the Windows version, allowed for a fresh interface style. Reimagined as a simple clean interface. Improved usability with alignment to touchscreen fundamentals to reduce error rates and ensure only positive interactions.

MetaDefender Cloud – 2019

New Product • Software • Hardware

Designed to make it simple to process files to understand potential threats within files and URLs. The product combined multiscanning with CDR, DLP and Sandbox to deliver a comprehensive suite of threat detection technologies to catch a higher % of incoming threats.

MetaDefender Drive LCD – 2024

New Product • Software • Hardware

Major revision to the product, new form factor, and upgraded software. After 4 years of in-market testing, customer feedback, and continuous development the new product was greatly enhanced. It offered improved flexibility, more technologies to assess threats and faster processing.

MetaDefender Drive – 2019

New Product • Software • Hardware

Completely new product – a product that changes the way that customers can address the incoming threats. This new product tackles portable hardware coming into organizations by allowing the processing of data contained within the device without any threat entering. Extending the ways OPSWAT can deliver its technology to customers to address another threat vector with known technology.

Launched an Amazon store to stock and sell the product. It was offered in 2 different varieties, with different number and brand of A/V Engines.

OPSWAT Swag

I built a growing collection of swag that was used for major moments in an employees time with OPSWAT. From day 1 where they were given a bag filled with stickers, pens, and books to new year bonuses that could include upgraded bags and new t-shirts.

Coordination • Design • Sourcing

OPSWAT Partner Gifts

I created limited-edition gifts for customers and partners. These were generally low run from 10-30 items, so very exclusive and not available for the general employees.

OPSWAT NetWall – 2022

Rebrand • Hardware

A product acquired with the acquisition of Bayshore in 2021. The product was rebranded, reboxed and ready for OPSWAT customers. The NetWall is a uni/bi-directional firewall to enable control of data moving between zones of different security levels in a controlled manner.

OPSWAT NetWall – 2022

Rebrand • Hardware

The second product from the Acquisition of Bayshore. A DIN-rail diode device, allowing controlled flow of data between different level secure environments.

CyberLab – Product Experience Lab

Bringing the full range of products together to enable demonstrations of how they work, connect, and protect against cyber threats. The CyberLab enabled Malware to be injected and show the ‘demo’ city being shut down, also a range of OT PLC / HMI devices could be targeted for hacking attacks. Customer were able to experience the way the OPSWAT product range operated and explore the potential configuration and data transfer options that were enabled with multiple products. The CyberLab proved to be a wonderful demonstration of the products, these were built in multiple offices to allow customers to visit and experience the power of OPSWAT Solutions.

OPSWAT Academy – 2020

New Product • Design

Supporting the launch of Academy a training platform for cybersecurity education. Additional brand, creative, and usability direction was required across various projects including: Re-platforming the Product Documentation; launching a Partner Portal; Salesforce support system updates, and more.

Single UI Platform – MetaDefender Kiosk

The previous versions of the Kiosk product used different code bases and had developed different interface structures, that were very different. I proposed to align the interfaces into a single system to make supporting the product 100% better. This would simplify the effort to create new screens or launch new functions. All designers working on the Kiosk would use the same Figma Design System reducing the potential for errors cutting the QA time and meeting accessibility goals.

Product Packaging Program – 2012-2023

Cost Reduction • Environmental Impact

A system of design consistency – strong brand elements, single color print, standard brown packaging. Reducing the previous multi-color and white packaging to reduce the environmental impact. After studying the audience receiving the products – the system was refined to indicate who it’s from, why it’s important and continue the brand messaging. The brand lines were printed as dots to allow a lighter appearance while maintaining a single color print.

OPSWATopoly – End-of-Year Gift

A team of 4 worked to create a fun gift for the employees and customers. Every detail was customized, we each picked 2 tokens for the gameplay, the cards were customized to cybersecurity and OPSWAT products, and the board was also based on OPSWAT products so contributed to the experience. The game was well received by both employees and customers.

OPSWAT.com Website

Leading design across the website for 2 years – balancing the stakeholders, the technology limitations, and the marketing direction. Evolving the website structure as we launched 4 products during the 2 years. New products required multiple assets to be delivered and made available to web and marketing teams.